The PHEM Feedback team, in association with East of England Ambulance Service Trust and our hosts the University of Hertfordshire, hosted Showcase on 13th February 2019.
The day:
- Covered the the project's journey to date
- Explored why debrief-led education is both feasible and necessary for high-quality professional development and clinician wellbeing
- Shared stories of the impact of feedback on real pre-hospital clinicians using real cases
- Demonstrated you how your organisation can establish this partnership with local hospitals.
Our panel of expert speakers covered a range of topics including the factors behind decision making, psychological safety, real feedback from real cases and many other topics across the day.
The lectures have been made free to access on Youtube
Lecture 1 Introduction (M Snowsill and G Reed)
Lecture 2 A patient's perspective (Gordon Patterson and Jonathan Dermott)
Lecture 3 Purposeful Practice (Robbie Lloyd)
Lecture 4 Metacognition (Jon Barratt)
Lectures 5 and 6 Real PHEM Feedback Cases (Grace Reed & Tony Stone)
Lecture 7 Moral Injury (Esther Murray)
Lecture 8 Kindness and a learn not blame culture (Tracy Nicholls)
Lecture 9 Summary and Future (Matt Snowsill & Grace Reed: Panel Q&A)